Unable to Work    
This on-line forum was created especially for the nation's jobless and underemployed workers. This resource is available to help the unemployed learn more about the unemployment system, to share their experiences and concerns, and to participate in the national debate over aid to the jobless.

Underwriting  
The review of prospective or renewing cases to determine their risk and their potential costs.

Unduplicated Counts
Counting a client/patient and their services uniquely. Unduplicated counts can exist at different levels: a program, a local system of care, or at the State level.

Unemployed    
Not currently employed. This could include people looking for work, or people engaged in other activities such as homemakers, students or volunteers.

Unmet Needs  
Identified treatment needs of the people that are not being met as well as those receiving treatment that is inappropriate or not optimal.

Utilization
The level of use of a particular service over time.

Utilization Management (UM)  
A system of procedures designed to ensure that the services provided to a specific client at a given time are cost-effective, appropriate, and least restrictive.

Utilization review  
Retrospective analysis of the patterns of service usage in order to determine means for optimizing the value of services provided (minimize cost and maximize effectiveness/appropriateness).

Utilization risk
The risk that actual service utilization might differ from utilization projections.